Chapter 9: Internet, Email, and Online Communication (Set-6)
Which device app is most commonly used to open websites on the internet
A Calculator app
B Music player
C Web browser
D Camera app
A web browser is software used to access and view websites. It connects to web servers, loads web pages, and displays text, images, and videos for users.
The full form of WWW in internet terms is
A Wide World Work
B World Wide Web
C Web World Wide
D World Web Window
WWW means World Wide Web, a system of interlinked web pages and resources accessed through the internet using a web browser and web addresses called URLs.
Which term best describes the address you type to open a website
A RAM memory
B CPU speed
C Folder name
D URL address
A URL is the web address used to locate a page or resource online. It tells the browser where to go and what resource to request from the website server.
Which service provides internet connection to homes and offices
A Search engine
B Web browser
C ISP provider
D Email client
An ISP (Internet Service Provider) gives internet access through fiber, cable, or mobile networks. Users subscribe to an ISP plan to connect devices to the internet.
Which tool is mainly used to find information on the internet
A Search engine
B Photo editor
C File manager
D PDF viewer
A search engine helps you find web pages using keywords. It indexes content and shows results ranked by relevance, helping users quickly locate information online.
Which word best describes saved web pages list for quick access later
A Cookies
B Cache files
C Downloads
D Bookmarks
Bookmarks store website addresses so you can open them quickly later. They help avoid repeated searching and can be organized into folders in the browser.
Cookies are mainly used by websites to
A Increase internet speed
B Fix hardware faults
C Remember user settings
D Print documents
Cookies store small pieces of data like login sessions and preferences. They help websites remember you, but users should manage cookies for privacy and security.
Browser cache mainly helps by
A Sending emails faster
B Loading pages faster
C Increasing storage quota
D Blocking all ads
Cache stores temporary copies of website files like images and scripts. This speeds up future visits, but clearing cache may be needed when pages show outdated content.
What does “download” usually mean in internet use
A Send to cloud
B Delete file
C Save to device
D Rename folder
Downloading means copying data from the internet to your device. Examples include saving a PDF, image, or app so it can be opened or used locally.
Which term describes delay in online response time
A Bandwidth
B Bookmark
C Cache
D Latency
Latency is the time delay between sending a request and getting a response. Lower latency is better for video calls, gaming, and interactive websites.
Bandwidth mainly refers to
A Data transfer capacity
B Screen brightness level
C Email subject line
D Cookie storage size
Bandwidth is how much data can be transferred per second. Higher bandwidth usually supports faster downloads, smoother streaming, and better performance when many users share a connection.
Which option helps you search an exact phrase on a search engine
A Use emojis
B Use ALL CAPS
C Use no spaces
D Use quotes
Quotation marks force the search engine to find the exact phrase in the same order. This helps when searching a specific definition, title, or exact sentence.
Which search operator helps limit results to one website
A filetype: operator
B intitle: operator
C site: operator
D minus operator
The site: operator restricts results to a specific domain, like site:gov.in. It helps find information only from trusted or official websites.
In email, the place where received mails are stored is usually called
A Draft folder
B Inbox folder
C Sent folder
D Trash folder
The inbox is the main folder where incoming emails are received. Users can read, reply, forward, or organize messages into labels or folders.
Which button is used to write a new email message
A Compose button
B Reply button
C Forward button
D Delete button
Compose starts a new email. You add recipients, subject, message text, and attachments, then send the email to deliver it to the selected addresses.
Reply in email is mainly used to
A Save as draft
B Share to new person
C Respond to sender
D Delete message
Reply sends your response to the person who sent the email. It keeps the conversation organized and is best when only the sender needs your answer.
“Reply all” sends the reply to
A Only sender
B Only BCC list
C Only draft folder
D All recipients
Reply All sends your response to the sender and everyone in the To and CC fields. Use it carefully to avoid unnecessary messages to people who do not need the reply.
Forward in email is used to
A Write new email
B Block spam mails
C Clear cache files
D Send to others
Forward sends an email you received to another person. It is useful when you need to share information, documents, or instructions with someone else.
What does CC mean in email
A Copy to others
B Clear cookies
C Close chat
D Change code
CC sends a visible copy of the email to additional recipients. Everyone can see CC addresses, so use it when others should be informed about the message.
What does BCC mainly help with
A Increase bandwidth
B Block browser ads
C Hide recipients
D Open cloud files
BCC hides recipient addresses from others. It is useful when emailing many people to protect privacy and reduce reply-all confusion.
Which email part should briefly explain the email topic
A Signature
B Attachment
C Spam filter
D Subject line
The subject line summarizes the email purpose. A clear subject helps recipients understand quickly and makes emails easier to search and organize later.
Good email etiquette suggests you should
A Write in CAPS
B Skip proofreading
C Use polite greeting
D Use unclear subject
A polite greeting and respectful tone make emails professional. It improves communication, reduces misunderstandings, and creates a good impression, especially in official or workplace emails.
Proofreading an email before sending helps to
A Increase internet speed
B Avoid mistakes
C Block advertisements
D Fix DNS issues
Proofreading helps catch spelling errors, wrong details, missing attachments, and unclear sentences. It reduces confusion and prevents professional mistakes in important communication.
Cloud storage means
A Offline printing tool
B Keyboard shortcut
C Screen resolution
D Online file storage
Cloud storage stores files on internet servers so you can access them from multiple devices. It supports backup, sharing, and collaboration without depending only on one computer.
Google Drive is an example of
A Search engine
B Email protocol
C Cloud storage
D Web browser
Google Drive is a cloud service for storing files online. You can upload, download, share links, and work together on documents depending on permissions.
Upload means
A Send to cloud
B Save to device
C Delete from cloud
D Rename file
Uploading transfers files from your device to an online service like Google Drive. It helps create backups and allows access from other devices after syncing.
Sharing a cloud link mainly helps you
A Increase storage quota
B Remove spam mails
C Repair internet cables
D Share file access
A sharing link lets others open a cloud file without sending attachments. You can control who can view or edit, improving collaboration and reducing email size issues.
Permissions in cloud sharing decide
A Screen brightness
B Data speed only
C View or edit
D Keyboard language
Permissions control what others can do with a shared file, such as view, comment, or edit. Correct permissions help protect files from unwanted changes.
Two-factor authentication adds security by requiring
A Second verification
B Bigger storage
C More bookmarks
D Faster browser
Two-factor authentication needs a second proof like OTP along with a password. This makes it harder for attackers to access your account even if they know your password.
OTP stands for
A Online Transfer Protocol
B Open Text Program
C Office Tool Pack
D One Time Password
OTP means One Time Password, a temporary code used for verification. It is valid for a short time and helps secure logins and transactions.
Which feature blocks unwanted pop-up windows in browsers
A Bookmark manager
B PDF reader
C Pop-up blocker
D Email client
A pop-up blocker prevents unwanted pop-up ads and windows that may contain scams. It reduces distractions and improves safety by lowering accidental clicks.
An ad-blocker mainly helps by
A Increasing RAM
B Reducing ads
C Fixing printer
D Creating emails
Ad-blockers reduce intrusive advertisements and tracking scripts. They make pages cleaner and sometimes faster, but users should still keep browsers updated for full security.
A digital footprint means
A Keyboard footprint
B CPU heat level
C Online activity trace
D Printer page count
A digital footprint is the record of your online actions like searches, posts, and website visits. Managing privacy settings and careful sharing helps reduce unwanted long-term exposure.
Video conferencing is mainly used for
A Offline printing
B Disk formatting
C File compression
D Online meetings
Video conferencing tools allow real-time online meetings with audio and video. Many also support chat and screen sharing, helping remote classes, interviews, and office meetings.
Screen sharing means
A Showing your screen
B Saving bookmarks
C Clearing cookies
D Sending OTP
Screen sharing shows your device screen to others in a meeting. It helps in teaching and presentations, but you should close private tabs to avoid exposing sensitive information.
Online forms are mainly used to
A Repair hardware
B Improve bandwidth
C Collect responses
D Clear cache
Online forms collect data such as registrations, surveys, or feedback. Responses are stored digitally, making it easier to manage and analyze compared to paper forms.
Phishing is a scam that tries to
A Improve email speed
B Increase bandwidth
C Clean browser cache
D Steal personal data
Phishing messages trick users into giving passwords, OTPs, or bank details. Always verify sender and links, and never share OTPs or sensitive details through unknown messages.
Safe browsing mainly means
A Use all caps
B Share unknown links
C Avoid unsafe sites
D Disable antivirus
Safe browsing includes using trusted sites, checking HTTPS, avoiding suspicious links, and keeping browser updates. These habits reduce risks like phishing, malware, and online scams.
A strong password usually includes
A Only name
B Letters and numbers
C Only 12345
D Only dates
Strong passwords use a mix of letters, numbers, and often symbols. They should be long and unique for each account to reduce the risk of guessing or hacking.
Private browsing mode mainly
A Increases bandwidth
B Stops all tracking
C Fixes malware
D Doesn’t save history
Private mode usually does not save browsing history or cookies after closing the session. It improves privacy on shared devices but does not hide activity from websites or internet providers.
Clearing cookies often results in
A Logged out of sites
B Faster CPU
C Bigger storage
D Better Wi-Fi
Cookies store login sessions and preferences. Clearing cookies often signs you out and resets settings, which can help privacy or fix issues, but you may need to log in again.
Reporting abuse online helps to
A Increase bandwidth
B Improve battery
C Stop harmful users
D Clear inbox
Reporting abusive content alerts the platform to scams or harassment. It helps moderation take action like blocking or removing harmful accounts, improving safety for all users.
When using public Wi-Fi, the safest basic habit is to
A Share OTP quickly
B Disable HTTPS
C Install unknown apps
D Avoid sensitive logins
Public Wi-Fi can be insecure. Avoid banking and sensitive account logins, ensure HTTPS is used, and prefer mobile data or VPN for important activities.
Data saver mode is useful because it
A Reduces data usage
B Increases video quality
C Clears DNS cache
D Adds cloud quota
Data saver reduces background data and sometimes lowers media quality. It helps control mobile data consumption and prevents fast data exhaustion while browsing or watching videos.
Cache and cookies differ because cache stores
A Email addresses
B OTP codes
C Website files
D Antivirus rules
Cache stores copies of website resources like images and scripts. Cookies store small user data like sessions and preferences. Both affect privacy and performance, but they serve different purposes.
Which is a safe sign of a suspicious link
A Official domain
B Strange spelling
C Known secure site
D Verified certificate
Scam links often use misspellings or extra characters to look real. Always check the full domain carefully and avoid clicking unknown shortened links, especially in urgent messages.
A cloud backup helps you mainly when
A Screen breaks
B Keyboard stuck
C Printer empty
D Device fails
Cloud backup stores files safely online. If your device is lost or damaged, you can restore important data from the cloud, reducing permanent data loss.
What should you do with an unknown email attachment
A Open quickly
B Forward to all
C Do not open
D Disable antivirus
Unknown attachments may contain malware. Verify with the sender first, scan the file using antivirus, and open only when you are sure it is safe and expected.
Which action can help avoid “Reply All” mistakes in office emails
A Check recipients
B Use all caps
C Skip subject
D Add more CC
Before sending, check if reply should go only to sender or all recipients. This prevents accidental sharing of internal details and reduces unnecessary email clutter.
Blocking someone in a chat app mainly
A Increases bandwidth
B Clears cache
C Adds storage
D Stops messages
Blocking prevents a user from messaging or calling you. It is useful against spam or harassment, and combined with reporting it helps keep online communication safer.